This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you are agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@ech2o.co.uk or by writing to ech2o, The Foundry, 5 Baldwin Terrace, London, N1 7RU. Alternatively, you can contact us at +44 (0)20 7783 1908.
Who are we?
We are ech2o consultants ltd. Our company registration number is 61899434 and our registered address is The Foundry, 5 Baldwin Terrace, London, N1 7RU.
How do we collect information from you?
We may collect information from you when you attend one of our events (including our workshops in schools if you are a teacher), attend a CPD or conference where we are talking, are a client of ours, or express an interest in our activities at a conference or trade show. We also collect information when you sign-up to our mailing list on our website.
When collecting your information via the above methods, we add your information to our mailing list (to receive our quarterly newsletter) as we deem that you have a legitimate interest in our activities.
From 25th May 2018, we will no longer automatically add you to our mailing list and you must provide explicit consent by ticking the relevant tick-box when providing us with your email address.
What type of information is collected from you?
The personal information we collect might include your name, company role, company name, address, email address and telephone number.
If you pay for an activity via BACS or cheque, we will also collect your payment information. If you charge us for a product or service, we will collect details of how you receive payment. See below for details of how we collect and store financial information.
How do we manage financial information?
Payments to us: If you pay us directly, then your bank account details (account name, sort code and account number) will be stored by our bank, currently Santander, who have secure and encrypted processing methods.
Payments by us: If you invoice us directly, then your bank account details (account name, sort code and account number) will be stored by our bank, currently Santander, who have secure and encrypted processing methods. The information is accessible by ech2o’s director.
How is your information used?
We will use your information to send you our quarterly water newsletter. We may, very occasionally, send you information about particular campaigns or services that we offer that we consider will be relevant to you.
Who has access to your information?
Your information is stored on a secure database managed by ech2o. It is only visible to ech2o staff.
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
How you can unsubscribe from our newsletter
You can choose whether you wish to receive information from us. If you do not want to receive communications from us, then you can unsubscribe from our mailing list at any time by clicking on the ‘Unsubscribe’ link on the bottom of any of our mailings.
When you unsubscribe, your details will be deleted from our database.
Your details will still be stored on our Mailchimp mailing lists, so that they can record your mailing preferences in order to prevent future mailings. See Mailchimp’s privacy policy here and security information here.
To unsubscribe, you can also email us at info@ech2o.co.uk or write to us at ech2o, The Foundry, 5 Baldwin Terrace, London, N1 7RU.
How you can access and update your information
We want to make sure that the information we have is correct and up to date. You can update your information online at any time by clicking the ‘Update profile’ link on the bottom of any of our mailings.
You have the right to ask for a copy of the information ech2o holds about you.
If you would like to update your information or request a copy of the information we have stored about you, please email us at info@ech2o.co.uk , write to us at ech2o, The Foundry, 5 Baldwin Terrace, London, N1 7RU or telephone us at +44 (0)20 7183 1908.
Security
Non-sensitive details, for example your name and email address, are transmitted normally over the internet, and this can never be guaranteed to be 100% secure.
As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Use of ‘cookies’
Like many other websites, the ech2o website uses cookies. ‘Cookies’ are small pieces of information sent by a website to your computer and stored on your hard drive to allow that website to recognise you when you visit. They only collect statistical data about your browsing actions and patterns and do not identify you as an individual.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website. For more information about cookies, click here.
Links to/from other websites
Our website contains links to other websites run by other organisations. This Policy applies only to our website. We encourage you to read the privacy policies on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check that site’s own privacy policy.
Are you aged 16 or under?
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please ask your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review of this Privacy Policy
We keep this Privacy Policy under regular review. This Policy was last updated in May 2018.